Xclutel maximizes system uptime with our Managed Services Solutions
With our Managed Services Solutions you will have access to the bandwidth, network usage data and our engineering staff to help you adapt to challenges on a daily basis. With Xclutel you are never alone. Our Managed Services will help you improve the performance and efficiency of your network and the responsiveness to your clients. We provide hardware support and coverage for firewalls, routers and phone systems in our XCLU-Care Managed Services bundle.
Understanding bandwidth and resource consumption is the key to better network performance management.
Key Benefits to Managed Services:
- Peace of Mind – 24 x 7 x 365 proactive network monitoring
- Proactive repair tickets generated with email notification
- Single point of contact for all network issues
- Defined service levels (SLA’s)
- Known costs for management and fixed priced contracts
These are some of the criteria our Managed Services platform will send notifications based on:
- Status alerts (up, down, warning)
- Limit alerts
- Threshold alerts
- Multiple condition alerts
- Escalation alerts
- Dependencies Acknowledged Alarms
- Alert Scheduling
Learn more about our XCLU-Care support & coverage service HERE