Managed Services

Xclutel maximizes system uptime with our Managed Services Solutions



With our Managed Services Solutions you will have access to the bandwidth, network usage data and our engineering staff to help you adapt to challenges on a daily basis. With Xclutel you are never alone. Our Managed Services will help you improve the performance and efficiency of your network and the responsiveness to your clients. We provide hardware support and coverage for firewalls, routers and phone systems in our XCLU-Care Managed Services bundle.


Understanding bandwidth and resource consumption is the key to better network performance management.



Key Benefits to Managed Services:


  • Peace of Mind – 24 x 7 x 365 proactive network monitoring
  • Proactive repair tickets generated with email notification
  • Single point of contact for all network issues
  • Defined service levels (SLA’s)
  • Known costs for management and fixed priced contracts



These are some of the criteria our Managed Services platform will send notifications based on:


  • Status alerts (up, down, warning)
  • Limit alerts
  • Threshold alerts
  • Multiple condition alerts
  • Escalation alerts
  • Dependencies Acknowledged Alarms
  • Alert Scheduling



Learn more about our XCLU-Care support & coverage service HERE

I wanted to take a moment to express my gratitude for the outstanding work Xclutel has provided us. Throughout the construction process, Xclutel held our hands in design, implementation, and post installation phases. Whether it was the cabling system our building required, the design and installation of our phone system, phone services (local & long distance circuits and lines), or the installation of our surveillance system, Xclutel maintained the utmost professionalism and far exceeded our expectations. Since the installation, the team of service representatives and technicians has been excellent at responding to our service needs and changing environment. I strongly recommend Xclutel for any of the services they provide / continue to provide for us. Thanks again for your continued support! ~ Finance/Operations Director - Education