CloudX Hosted VoIP
migrate your phone system to the cloud and experience VoIP
CloudX Hosted VoIP Phone Systems
Hybrid CloudX VoIP
Premised based and hosted VoIP meshed, with local survivability.
CloudX VoIP Service (Hosted VoIP)
Xclutel’s Cloud PBX offering, CloudX, gives you all the features and functionality that you have come to know and rely on from decades of digital PBX phone systems. From simple features like paging, park and transfer to untethered communication anywhere, Xclutel’s CloudX can adapt to meet your communications challenges. For a full list of CloudX features, Click HERE.
Create a seamless engagement experience for your employees. Get all of your telephony and collaboration tools in one easy-to-use interface for mobile and desktop users, that will set your business apart. Our CloudX solutions are built on a best-in-class unified communications software platform and include:
- Phones
- Voice
- Meetings
- Video
- Messaging
- Collaboration Apps
- Integrations
- Recording
Xclutel’s CloudX also integrates with Microsoft Teams. Take your Microsoft Teams experience to the next level by using CloudX and get Xclutel’s white glove service and support with the Microsoft Teams application that you already know and love. With CloudX you get the best of both worlds.
Key Benefits to Xclutel’s CloudX Solution:
- OPEX vs CAPEX
- Seamless integration with mobile workforce
- Flexible deployments, tailored for the way you do business
- Cloud based reliability & disaster resiliency
- Available Nationwide
- Web-based apps (Nothing to download and install).
- Single point of contact for all network issues
- Known costs for management and fixed priced contracts
- Total accountability / no finger pointing
- One monthly invoice for all locations
- One place to call for service and support
- Microsoft Teams Integration
Xclutel’s CloudX service is a comprehensive internet based voice, video & collaboration communications platform. With Xclutel’s CloudX you get a true Cloud PBX platform that is easy to deploy and operate with our all-in-one web app and multi data center deployment delivering exceptional reliability.
Hybrid CloudX VoIP Service
With Xclutel’s Hybrid CloudX service, all your calls are directly connected to our data center facility through dedicated bandwidth, thereby bypassing internet connectivity and allowing for QoS balancing. Hybrid CloudX also gives you the flexibility to deploy digital phones on premise, to avoid costly recabling projects. All of your features and functionality stay intact. The offering is hybrid because we combine analog, digital and VoIP on an as needed and seamless basis.
Xclutel’s Hybrid CloudX VoIP service also integrates with several voice mediums like PRI’s, POTS lines and SIP trunks. Our Hybrid CloudX gives you the best of both world all while protecting past investments in older technology.
Key Benefits to Xclutel’s Hybrid Cloud PBX Service:
- OPEX vs CAPEX
- No need to upgrade old cabling
- Use existing Voice Access circuits if under contract or as backup
- Investment protection – ability to use older digital phones
- Seamless integration with mobile workforce
- Flexible deployments, tailored for the way you do business
- Cloud based reliability & disaster resiliency
- Available Nationwide
- Single point of contact for all network issues
- Known costs for management and fixed priced contracts
- Total accountability / no finger pointing
- One monthly invoice for all locations
- One place to call for service and support
CloudX Call Center
Custom Call reporting
Compiling data reports can be tedious and costly. Our call reporting solutions make it possible to schedule reports to be run automatically without the hassle.
Call Recording
Knowing what is happening on every call your employees are on can be difficult. Our call recording solutions make reviewing any call simple and easy.
Realtime Displays
We believe that having better data breeds better results. It makes it even easier for you to monitor and for individuals to motivate themselves when their progress is visually displayed.
Key Benefits to Xclutel’s Cloud Center:
- OPEX vs CAPEX
- Real-time insight into the performance of your call center
- Quality assurance recordings
- Cradle to grave call experience auditing
- Custom reports and delivery
- Cloud based reliability & disaster resiliency
- Available Nationwide
- Single point of contact for all network issues
- Known costs for management and fixed priced contracts
- Total accountability / no finger pointing
- One monthly invoice for all locations
- One place to call for service and support
As a long time customer of Xclutel, I am constantly impressed with the professionalism that exudes from the staff. As their company's product and service offerings have grown, the team has continued to provide a very high level of service and support. As a business open 365 days/year, 24x7, we require a reliable telecom company that can respond to our needs in a timely manner, and Xclutel has yet to let us down. We wish Xclutel the best of luck in the upcoming years, and look forward to many years of success working together. ~ Director-Information Technology - Medical/Manufacturing