Cloud PBX

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Cloud PBX

migrate your phone system to the cloud and experience VoIP

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Hybrid Cloud PBX

Premised based and hosted VoIP meshed, with local survivability.

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Cloud Center

Manage your Call Center from the Cloud with our software.

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Cloud PBX (Hosted VoIP)

 

 

Xclutel’s Cloud PBX offering gives you all the features and functionality that you have come to know and understand from decades of digital PBX phone systems. From simple features like paging, parking and transferring to untethered communication anywhere, Xclutel’s True Cloud PBX can adapt to meet your communications challenges.

 

 

Create a seamless engagement experience for your employees. Get all of your telephony and collaboration tools in one easy-to-use interface for mobile and desktop users, that will set your business apart. Our Cloud PBX solutions are built on Avaya’s best-in-class unified communications software and include:

 

  • Phones
  • Voice
  • Meetings
  • Video
  • Messaging
  • Collaboration Apps

 

 

Key Benefits to Xclutel’s Cloud PBX Service:

 

  • OPEX vs CAPEX
  • Seamless integration with mobile workforce
  • Flexible deployments, tailored for the way you do business
  • Cloud based reliability & disaster resiliency
  • Available Nationwide
  • Single point of contact for all network issues
  • Known costs for management and fixed priced contracts
  • Total accountability / no finger pointing
  • One monthly invoice for all locations
  • One place to call for service and support

 

 

Xclutel’s Cloud PBX is located on-net, in our data center at Equinix’s world class facility. With Xclutel you get True Cloud PBX in an On-net deployment, thereby taking advantage of the best of hosted VoIP. Flexible and reliable.

 

 

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Hybrid Cloud PBX

 

 

With Xclutel’s Hybrid Cloud PBX, all your calls are still handled by our Hosted system at our Equinix data center facility, we just give you the flexibility to deploy digital phones on premise, to avoid costly recabling projects. All of your features and functionality stay intact. The offering is hybrid because we combine analog, digital and VoIP on an as needed and seamless basis.

 

Xclutel’s Hybrid Cloud PBX also integrates with several voice mediums like PRI’s, POTS lines and SIP trunks. Our Hybrid Cloud gives you the best of both world all while protecting past investments in older technology.

 

 

Key Benefits to Xclutel’s Hybrid Cloud PBX Service:

 

  • OPEX vs CAPEX
  • No need to upgrade old cabling
  • Use existing Voice Access circuits if under contract or as backup
  • Investment protection – ability to use older digital phones
  • Seamless integration with mobile workforce
  • Flexible deployments, tailored for the way you do business
  • Cloud based reliability & disaster resiliency
  • Available Nationwide
  • Single point of contact for all network issues
  • Known costs for management and fixed priced contracts
  • Total accountability / no finger pointing
  • One monthly invoice for all locations
  • One place to call for service and support

 

 

Click Here to learn more.

Cloud Center

 

 

Custom Call reporting

Compiling data reports can be tedious and costly. Our call reporting solutions make it possible to schedule reports to be run automatically without the hassle.

 

Call Recording

Knowing what is happening on every call your employees are on can be difficult. Our call recording solutions make reviewing any call simple and easy.

 

Realtime Displays

We believe that having better data breeds better results. It makes it even easier for you to monitor and for individuals to motivate themselves when their progress is visually displayed.

 

 

Key Benefits to Xclutel’s Cloud Center:

 

  • OPEX vs CAPEX
  • Real-time insight into the performance of your call center
  • Quality assurance recordings
  • Cradle to grave call experience auditing
  • Custom reports and delivery
  • Cloud based reliability & disaster resiliency
  • Available Nationwide
  • Single point of contact for all network issues
  • Known costs for management and fixed priced contracts
  • Total accountability / no finger pointing
  • One monthly invoice for all locations
  • One place to call for service and support

 

 

Click Here to learn more.

As a long time customer of Xclutel, I am constantly impressed with the professionalism that exudes from the staff. As their company's product and service offerings have grown, the team has continued to provide a very high level of service and support. As a business open 365 days/year, 24x7, we require a reliable telecom company that can respond to our needs in a timely manner, and Xclutel has yet to let us down. We wish Xclutel the best of luck in the upcoming years, and look forward to many years of success working together. ~ Director-Information Technology - Medical/Manufacturing